Frequently Asked Questions
What areas do you serve?
We serve Clark County, Washington and Southwest Cowlitz County, Washington.
How much does it cost?
Options for aftercare include home burial, general cremation, and individual cremation with your pet’s ashes being returned to you.
Burying your pet’s body at home is the most inexpensive option. We have information for you on the proper way to bury your pet and the Washington State Regulations. Please review this information via the highlighted links
With general cremation, your pet will be cremated with other pets. The ashes will be scattered by the cremation facility. Price is based on the size of the pet and ranges from $75 to $160. Contact us if you need an exact price quote.
If you choose individual cremation, your pet’s ashes are returned to you in a wood urn. Price is based on the size of the pet and ranges from $130 to $215. Contact us if you need an exact quote. Alternative urn options are available. If you are interested in urn options, please contact us.
Transportation to the cremation facility is included with the euthanasia.
How are my pet’s ashes returned?
Our base price includes the house call, consultation, sedation*, euthanasia, one-way transportation to the crematory, and notification of the euthanasia to your pet’s regular veterinary clinic.
The base price is $325 or $350, depending on location. The higher amount is for Camas, Washougal, Amboy, Yacolt, and Longview.
Cremation is not included in the base price.
Discounts are available:
We offer a $50 discount for pets under 20 pounds.
There is a 5% discount for cash payment for services rendered.
There is no additional charge for weekend, evening, or holiday appointments.
There is a $25 discount if your pet received a “Quality of Life Home Consultation" from us within 12 months.
*Our goal is to do everything possible to minimize stress for your pet. If your pet is aggressive or has severe anxiety of strangers, specialized sedation may be needed. Additional charges may apply. If you have concerns about your pet’s behavior, let us know ahead of time. We may be able to make arrangements with your regular veterinarian to provide sedatives prior to our visit to your home.
We accept cash, checks, Visa, MasterCard, American Express, and Discover credit cards.
There is a 5% discount on services for cash payers.
Payment is expected at time of service.
What forms of payment do you accept?
Monday-Friday: 8 am to 8 pm
Weekends, Holidays: 9 am to 8 pm
We are a solo doctor practice with no receptionist. Out of respect, we do not answer our phones when we are with clients. Please be sure to leave a message. Messages are checked frequently. We will respond as quickly as possible. (360) 524-3328
You may also contact us by email: BestFriendsEternal@gmail.com
Appointments are scheduled:
Monday, Wednesday: 8 am-8 pm
Tuesday, Thursday, Friday: evenings
Saturday, Sunday: 9:30 am - 7 pm
We do our best to try to accommodate your needs for an appointment time, but we cannot guarantee availability.
What are your hours?
What are my aftercare options?
We offer three options:
You may pick up your pet’s ashes from the cremation facility.
You may elect to have the ashes hand delivered to your home.
The ashes can be hand delivered to your pet’s regular veterinarian’s office for you to pick up.
The most convenient option is hand delivery to your home.
We offer three remembrance packages that include hand delivery. Otherwise, cost for hand delivery is $25 - $70, depending on location.
If you elect to pick up the ashes at the cremation facility, we will provide you with the address and contact information for the facility we use.
How long will it take to receive my pet’s ashes back?
You can expect your pet’s ashes in one to three weeks.